Lakes Regional Healthcare (LRH) Hospice has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family experience score that ranked in the top 20% of all eligible SHP clients for the 2024 calendar year.
“We are incredibly honored to be recognized in the top 20% of all agencies for outstanding service. It is a true testament to the dedication, compassion, and commitment of our entire team. We strive to provide the highest standard of care and comfort to our patients and their families, and this recognition reaffirms the importance of that goal,” said LRH Vice President of Ancillary, Clinics and Community Services Nate McCormick.
The annual SHPBestTM award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2024 award recipients were determined by reviewing and ranking the overall CAHPS Hospice caregiver experience score for more than 1,800 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made the family and caregiver experience a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.
